FAQ

What materials are used in your candles?

We use apricot coconut soy wax for a nice clean burn. Our wicks are natural wood wicks, which means no zinc. Our fragrance oils are high quality and even more importantly they are phthalate free.

What about frosting and/or wet spots?

You might notice one or both of these with your candle, and that's ok. It's perfectly normal, and just shows that it's made with an actual coconut soy blend. Rest easy knowing that frosting and wet spots do not affect the burn or scent throw of your candle.

What are the burn times of your candles?

Our 8oz jar is approximately 40-45 hrs.

What about burning instructions?

Included in the box is an instruction card that has complete instructions on it. 

  • Burn the 8oz candle 3 hours at a time
  • Never leave a burning candle unattended
  • Keep away from children and pets
  • Make sure it's placed in a safe area with no flammables nearby
  • Keep the wood wick trimmed to 1/4"
  • When the candle reaches about 1/2" - 1" from the bottom it's time to stop burning it (you'll likely see the metal wick clip is exposed at this point)
  • If your wick begins smoking or flickering excessively, extinguish the flame and trim the wick – then relight the candle.
  • Keep the wax pool clear of wick trimmings, matches and debris at all times.

How long do your wax melts throw a scent for?

Melts last approximately a few days depending on how often you burn them , the length of time you burn them and the type of warmer you use to burn them. These wax melts pack a strong lasting scent. 

Any advice for taking care of wood wicks?

The most important thing to remember is to keep it trimmed between 3/16" - 1/4" (4-6mm). After you've burned it, you'll notice black build-up. This can be removed by trimming it or you can simply grab some tissue paper and while holding it between your fingers, just gently rock the charred tip side to side. You'll feel the char break away between your fingers. You're always better to leave a little too much wick than to cut it too short.

Why is my candle tunneling?

Your candle's first burn is very important as it helps set the memory of the wax. Ensure you burn the candle for about 3 hours, or until the wax has completely melted all the way to the edges of the jar. This helps avoid your candle tunneling in future burns. It's also important that you place your candle in an area away from drafts, open windows, etc. The moving air will likely affect the flame and lead to an uneven burn.